SOiL Organic Aromatherapy

Terms and Conditions

Welcome to SOiL Organic Aromatherapy. These Terms and Conditions outline the rules and regulations for the use of our website located at www.soiloils.com.

By accessing or using this website, you agree to comply with and be bound by the following terms. If you do not agree with any part of these terms, please refrain from using our website.

1. General Information

This website is operated by SOiL Organic Aromatherapy. We offer a range of certified organic essential oils, carrier oils, and wellness products available for purchase online. All purchases made through our website are subject to the terms outlined below.

2. Products and Pricing

  • All products are subject to availability.
  • We reserve the right to modify or discontinue any product, its specifications, or pricing at any time without prior notice.
  • Prices are displayed in the relevant currency based on your location and may include applicable local taxes.

3. Orders

  • Once you place an order, you will receive an order confirmation email. This confirmation does not constitute acceptance of the order.
  • We reserve the right to cancel or refuse any order for reasons including, but not limited to, suspected fraud or stock unavailability.

4. Payment

  • Full payment is required at the time of purchase.
  • We accept secure payments via approved global payment gateways.
  • Orders will only be processed once payment is confirmed.

5. Shipping and Delivery

  • Orders are fulfilled from our designated distribution center(s). Shipping rates and delivery times vary based on your location.
  • We are not liable for delays caused by third-party couriers, customs processes, or unforeseen events.

6. Returns and Refunds

  • If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery to arrange a return or replacement.
  • Due to the nature of our products, we do not accept returns on used or opened items unless the item is faulty.
  • Approved refunds will be issued to the original payment method within 7–14 business days.

7. Intellectual Property

All content on this website – including images, text, product descriptions, graphics, and trademarks – is the property of SOiL Organic Aromatherapy and may not be used or reproduced without prior written permission.

8. Privacy

We respect your privacy and are committed to safeguarding your personal data. Please refer to our [Privacy Policy] for more information on how we collect, use, and protect your information.

9. Limitation of Liability

To the maximum extent permitted by law, SOiL Organic Aromatherapy shall not be held liable for any indirect, incidental, or consequential damages resulting from the use of our website or products.

10. Governing Law

These Terms and Conditions are governed by the laws of the jurisdiction in which our global headquarters are based, unless superseded by mandatory local consumer protection laws in your country of residence.

11. Changes to Terms

We reserve the right to update or modify these Terms and Conditions at any time. Continued use of the website after such changes constitutes your acceptance of the revised terms.

12. Contact Us

If you have any questions about these Terms and Conditions, please contact us at: enquiries@soiloils.com.

Last updated: June 2025